Dynamics 365 CRM · Power Platform · Copilot

Less manual work.
More room
to grow.

Dynamics 365 CRM and Microsoft Power Platform consulting for growing businesses. Connect your workflows, improve customer follow-through, and build apps around the way your team works.

Discuss one process Explore services

Start with a 15-minute discovery call with the founder.

Your business, in tune

Move a slider to explore where you want to focus.

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The X is what needs attention.

Start there. Build from there.

15+ years in Microsoft CRM & business appsFounder-led deliveryRockaway, NJ · Remote consulting across the US
01What we do

Better processes.
Connected systems.

For growing businesses that have outgrown a spreadsheet, a manual handoff, or a CRM workaround. Start with the problem, then choose the right tools.

01 / Automation

Power Platform

Turn scattered requests, approvals, and spreadsheets into workflows your team can follow.

Explore Power Platform
02 / Customer operations

Dynamics 365 CRM

Improve sales and service handoffs, connect systems, and get more from your existing CRM.

Explore Dynamics 365 CRM
03 / AI & reliability

Copilot & governance

Explore a focused AI use case with clear access, useful evaluations, and an owner for what comes next.

Explore Copilot & governance
02How we work

One practical step
at a time.

You work directly with the architect leading your project. A clear scope, regular conversations, and a solution your team can run.

01 / Understand

Find the friction.

Map the process, listen to the people doing the work, and identify what a worthwhile improvement would mean.

02 / Improve

Make one change count.

Agree the scope, build around your existing tools, and test with the people who will use the solution.

03 / Sustain

Make it yours.

Document the solution, train your team, and make ownership and the next steps clear.

03Ways to get started

A clear first move.

Understand the opportunity, deliver a focused improvement, or get experienced help with an existing platform.

Understand the opportunity

Assess & plan

A clear starting point for one business process.

  • Focused process review
  • Process and license review
  • Prioritized plan and delivery scope
Discuss your project
Make a focused improvement

Build & improve

One agreed workflow or CRM improvement, from design to handover.

  • Defined scope and milestones
  • Configuration and integration
  • Testing, training, and documentation
Discuss your project
Keep making progress

Ongoing improvements

Planned help for the next items on your backlog.

  • Enhancements and technical guidance
  • Monthly priorities and usage review
  • Agreed response and delivery windows
Discuss your project

We agree the scope, deliverables, schedule, and fee before work begins.

04The person behind the work

Hi, I’m Kostya.

I’m the founder of TuneX365, a solution architect and engineer based in Rockaway, New Jersey. I bring more than 15 years of Microsoft CRM and business application experience to your project.

Meet your main contact
  • Customer-service workspacesDynamics 365 experiences connected to ERP and merchandising systems.
  • Internal and mobile applicationsCanvas and model-driven apps, including offline workflows.
  • Integrations and reliable deliveryDataverse APIs, Power Pages, and repeatable deployment practices.

Selected experience from the founder’s employment and consulting engagements. These are not presented as TuneX365 client projects.

05Practical reading

Make a better
technology decision.

Clear guidance on where to start, what to consider, and how to keep your business in control.

Power Apps essentials

Canvas apps on model-driven forms: the quick guide

Compare built-in embedding with a standalone canvas app and HTML host.

Dataverse architecture

Create, update and email from canvas apps with Dataverse Custom APIs

Reusable server-side actions, Power Fx calls, and clear authorization boundaries.

All insights
Start with one process

What could work better?

Tell me where work slows down. We’ll discuss the problem, your current tools, and a practical next step.

Discuss your project